Support
Questions about your account, a payment or the data? Email us and a person will get back to you.
Customer service
info@piastech.comPlease write from the email address on your account — it lets us find you without asking for anything sensitive. We will never ask you for your password.
What do you need help with?
- Billing, refunds or a charge you do not recogniseInclude the email on the account and the date of the charge.
- Cancel or change a subscriptionYou can also cancel yourself from the billing portal on your account page.
- Cannot log in, or password reset is not arrivingTell us the email address you signed up with.
- A number looks wrong, or data is missing for an areaInclude the location and the metric so we can reproduce it.
- Something on the site is brokenWhat you did, what you expected, and what happened instead.
Fix it yourself, faster
- Your account page — change your password, see your plan and renewal date, and open the billing portal to update a card or cancel.
- Forgot your password? — we email you a single-use reset link that expires in one hour.
- Plans and pricing — what is included in Free and Premium.